VailGrid Privacy Policy

VailGrid builds local-first software. Our baseline approach is to keep product data on your device, avoid accounts for core app use, and avoid selling personal data.

Information we collect

VailGrid products are designed so user-created content, preferences, study progress, cycle logs, and workspace state are stored locally by default. We do not operate an advertising profile system and do not sell personal information.

Platform diagnostics

Apple, Google, or Microsoft may provide crash reports, performance diagnostics, installation details, or transaction information when those features are enabled by the platform or your device settings. Those providers process that information under their own terms and privacy policies.

How information is used

Local product data is used to provide the app features you choose to use. Optional diagnostic information, when available, is used to understand crashes and improve reliability.

Your choices

You can delete locally stored product data by deleting the app or using product-level delete controls when available. You can control platform diagnostics through your device settings.

Product support pages explain account deletion, local data clearing, and product-specific support options when those features apply.

Product-specific policies

Contact

For privacy questions, contact han-minhee@outlook.com.

Luovo support and account deletion instructions are available on the Luovo support page.

This page is informational and is not legal advice. Store listings should be reviewed against current Apple, Google Play, Microsoft Store, and applicable legal requirements before publication.